Gov2.0? Two Questions on Social Media and Government

The social media revolution presents a problem for governments. The widespread use, relative low cost of disseminating information and collaboration benefits of social media technologies all provide great incentive for governments to get online. The problem is across many areas of government there lacks direction, procedures or a framework of how exactly social media should be used.

This week I delve in to two questions to get a better handle on what is driving social media use in government, the challenges presented by such use as well as the impacts that both government and social media are having on each other.

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